Bristol Auto Mall

I bought a used 2015 BMW X5 from this dealership, BRISTOL AUTO MALL. The sales persons at the dealership were shady, rude and downright unprofessional once the sale was processed. The day I picked up the car one of the lead salesperson was visibly high. The entire process was a date with hell but I will give the details that may help if considering a vehicle purchase from BRISTOL AUTO MALL. 1. While they started the loan process, i had to drive 40 minutes to Philadelphia to pick up the loan check and return. 2. They charged me for tags but I had to go to PENDOT myself to process the paperwork. 3. They did not inspect the vehicle nor did they provide the services as it related to repairing what we had agreed upon. Mainly, replacing the front brakes, fixing the small crack in the windshield, providing the missing cargo cover and first aid kit. When I asked about said items on the day of pickup, I was told that the vehicle did not come with a cargo cover or first aid kit, which was a blatant lie. They told me the brakes were fixed, they weren't. Then they had the nerve to tell me that I can just have the windshield fixed through insurance. Upon checking the first aid kit compartment, the kit stored within was from an Audi, not a BMW. 5. After getting the vehicle home I also realized that the front tires were not standard to the model and were not run-flat as is standard the BMW SUV model I purchased. 4. Paid for a comprehensive extended warranty but was provided an essential warranty package. I stumbled upon this reality after checking the warranty website. The form that was submitted to the warranty company was not the one I signed and the signature on the warranty agreement was not my signature. The information therein was also not the information I agreed upon. I called BRISTOL auto mall on all phone numbers listed and got nothing but……“We will look for it and call you back”, which never happened and texts requesting that I text. I would text my request and was ignored time and time again. The reviews on their site is not legitimate. They are paid testimonials. If you want to see the real reviews from actual customers, go to the BBB site, https://www.bbb.org/us/pa/levittown/profile/used-car-dealers/bristol-auto-mall-0241-131748895/complaints Worst car buying experience ever. Do not buy a car here. You will not have a satisfying experience. It is more likely that you will be ripped off, lied to and left feeling violated. Sincerely Warning, Jason O. Pecco