Bristol Auto Mall

I spoke with the finance lady Emma she got me approved for the SUV we were interested in ,great news right, wrong ! My wife and I drive 2 hrs one way to get there and find out they sold the vehicle we were approved for apparently only a few hrs after I spoke with them ,to top it off 7pm I received a text message reminding me to make sure I have all the right paper work with me for when we arrived the next morning, not a word was said that they sold it ! I was asked by 3 different people at the dealer why didn't you put a down payment on it it would still be here, my response was today is Saturday, I live 2 hrs away and was told Friday evening at 7 pm we were good to go for Saturday morning , I didn't get responses back from the people that asked me that question Bristol Auto Mall is a joke and seems there is also a huge lack of communication among its employees which is rediculous since the all literally sit next to each other. My recommendation is anywhere but there !