Fred Beans Ford
Dealership Sales Review
the worst purchase all my life. i really would love to give minus star. i bought a truck 2008 f350. while selling, they say like a brand new and i believed them. on test drive i realized that steering wheel was not straight and salesperson said that it is fine we can figured it out. i bought truck with full price (whatever they asked no bargain) and i also bought 75,000 miles warranty which one salesperson said $3,6xx next day another salesperson said $4290.00 because it is diesel. i agreed and bought. one week after i went there with 4 problems. (drove 1000 miles) 1) steering wheel not straight : they said it is balanced but we switched the wheels (they put right tire to the left, left tire to the right) before they switch tires steering wheel was aslope to left, after they switch tires steering wheel was aslope to right ???? 2) cruise control not working : they did something and it started to work. i used 5 or 6 times and done again. doesn't work at all. 3) driver side front break was done after 1000 miles driving ???? they changed rotor and breaks for free. thanks to them. i don't know how truck past inspection with that much worse breaks ? 4) sound around driver side front wheel: they said that it was about breaks. you will not be hearing anymore. i went there for free oil change and figure the problems out today (3-24-2016) i had 4 problems: 1) steering wheel not straight : this time they said that tires are fine but if you would like to make steering wheel straight, you need to upgrade tires ???? i said no. i don't want to upgrade my tires i bought that truck less than 2 months ago. they said we can't do anything... i understand that whatever i tried to explain they don't accept their fault. asks money all the time. 2) cruise control not working : at the beginning they asked $100 for fixing when i said that it was not working, they barely accept to replace it. 3) sound and licking around driver front side : the sound that i complained before i was increased and i noticed oil marks under the truck where i parked. they asked $200 because there is something they need to clean or fix. i even don't understand because saying 100 things before get to the point. 4) they charged $438.xx for registering weight class 8 but they registered weight class 5 which costs $268.xx. i got my money back barely. if i didn't notice they were going to keep my money for themself. they returned $155.00. i need to register my truck and trailer again for gcwr which cost around $500. people who work there they don't know what they do! they were asking their money all the time but they don't care how much you spend because of their fault. honestly, point is not money only! point is they fooled me as a customer!!! i feel like i bought a truck from unknown dealer from unknown place. i feel so upset and unsatisfied. i feel like somebody ripped me off. congratulate them! you guys made a super cool sales. this business doesn't have business ethics for sure. if i read all comments on the internet before i go there, i would never go there for sure. thanks for reading. it is now up to you buying something from ford fred beans of doylestown.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No