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Woltz and Wind Ford

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Woltz and Wind Ford
2100 Washington Pike, Carnegie, PA 15106 (map)
Today 9:00 AM - 8:00 PM
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Service Rating
5 out of 5 stars (158)
Recommend:
Yes (1) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
Service
Written by Emilyfarmer on 07/04/2021
My car was in the shop for 4+ months where they managed to return it to me 3 times still broken causing me to break down driving home from the shop. Most recently on my 4th pick up after service, i picked it up from having the transmission replaced, they didn't even change the oil out and returned it to me with the oil change light on..even though they knew all 3 times the car was severely smoking burning up the fluids. One week after a transmission change and my car is doing the exact same thing it was 5 months ago. I'm back at square one with a car covered by an extended warranty I paid for but with a car that is STILL BROKEN.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Review Responder on 07/09/2021
Dealer Response
Hi, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact Jim Morgan at (412) 279-5755 x237 at your earliest convenience and we will do our best to make this right.
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