Faulkner Subaru Bethlehem

I was in once before for service to get my entire engine rebuilt. (Over $8,000 total), I gladly paid that amount to ensure the work would be done correctly, and we would receive the warranty on everything. Not even a year later, something happened, and we needed to get the short block replaced again. We brought it in, and were told that we were not being given the warranty we previously had, because of an "Aftermarket drain plug" which had nothing to do with the problem we were having. But, we settled for a 50/50 split, just to try to get our car back. We went in to pick up our loaner car, and it was filthy. I mean so filthy you could hardly see out of the front windshield. I attempted to use the wipers and spray, only to have the light show up on the dash that it had no fluid. About two days later, I was called to come pick our car up. At every other dealership I have ever taken my cars to, they have always at least rinsed the car after a service like that. I got my car back looking like someone had taken it for a joy-ride through a muddy field.. The foot-wells and seats had mud on them. I didn't expect a full detail, but if my car comes in relatively clean, I expect the same in return. While on my way home, I had to pull over, because apparently fully closing the hood to a car is much too difficult. I have never been so displeased with a dealership in my life. There was only one person during the whole process that was respectful, and it was the gentleman that called to tell me my repair was done. The next time my car needs service, or anyone I know is looking to get a Subaru, I will happily point them in the other direction.