BMW Of Tigard

My wife was 9 months pregnant with our first child and due any day. For a variety of reasons, we had been asked not to leave more than 30 minutes between us and our hospital, just in case. I sent an email to Kuni about a lease on one of their 2016 BMW X1 service loaners during off hours. First thing in the morning Devin got back to me answering some questions I had, and then we quickly negotiated a deal. Then I realized that some of my numbers were off (100% my fault) that put the car out of our budget. I didn't feel comfortable asking for more off, but Devin asked me where I needed to be. To my amazement, Devin emailed me 15 minutes later and was within $2 or $3 a month of where I wanted to be. I practically fell off my chair. I buy a lot of cars and this was one of those deals that you get once and never experience again. But I wanted the safest car we could afford for my wife and kid and so we jumped at it, of course. We filled out the credit application online in between meetings and gave Devin a deposit over the phone. At this point, we had to work out logistics for picking up the car. I was prepared to have the car shipped to Seattle for $300, but Devin offered to meet us in Tacoma on his day off to deliver it. I was floored. But it didn't stop there. We were handed off to Abdul, our CA, to complete our paperwork and arrange the logistics for delivery. We had all the paperwork approved and finalized in less than an hour, at which point Abdul tells me he is going to drive the car to us in Seattle, at home, THAT NIGHT. Above and beyond the call of duty - a 3.5 hour drive, in rush hour to Seattle, to get the car to us the same day. Unreal. The car was in immaculate condition despite being soaked, even waxed. Abdul finished the paperwork with us in less than 15 minutes and the next day, Benjamin had scanned copies of all of it for us for our records. I can't wait to visit Kuni on our next trip down to Portland, hopefully with our baby, to properly thank them in person for giving me an amazing deal on a great car and then really going above and beyond to get the car to us. Thank you Devin and Abdul for the craziest, most customer service oriented car buying experience I've ever had. I can't promise you'll get the same insane deal I did, but I can promise you they'll try their best.