Dick Hannah Ford
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Dealership Sales Review
sales Rating
2024 F250
Written byon 10/17/2024
They really got me on my trade-in! It was a beautiful 2019 F150 XLT extra cab. 30,000 miles. We bickerdi over the trade-in price and they told me how much it was worth. so I trusted them and went along with it and then I checked their website two weeks later and they had it for sale for $11,000 more than they gave me for it. It made me sick for weeks, they seemed very trustworthy, but we’re not.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Tony Hornback on 11/13/2024
Dealer Response
Thank you for sharing your experience, and we’re truly sorry to hear you feel this way. We understand how disappointing it can be to see a significant price difference after your trade-in, and we sincerely regret that this situation has caused you frustration.
When we evaluate trade-ins, we take into account factors like market value, condition, and current demand, and we always strive to offer a fair price based on those factors. The price difference you noticed reflects the retail pricing after any necessary reconditioning and other dealership costs.
We appreciate your trust in us, and if you’d like to discuss this further or have any questions, please don’t hesitate to reach out. We value your feedback and thank you for taking the time.
Best,
TH
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