Dick Hannah Ford

Every touch point during the buying process was flawless. I felt more like a friend than a customer. I knew Hannah was different from the first contact. No BS! I know another dealer uses that as a tagline, but these folks walk the walk. I live in a rural area and ended up taking Amtrak to Portland. Their driver called me several times to confirm and to let me know he might be a few minutes late. Unheard of these days. When I walked into the showroom my jaw dropped. They had a frickin' Ford Shelby on the floor! I was more than pleasantly surprised there wasn't an intercom blaring every five minutes shouting someone was on hold. The dealership was spotless. The staff were beyond professional. The negotiation was fair and fast. I want to give a special shoutout to Taylor. He spent over three hours going through the technology and features, which for me was overwhelming. I wouldn't have been able to make it out of the parking lot, let alone the three and a half hour drive home without his crash course on not crashing my new 2024 Maverick Lariat. To sum it up I think of the scene from Spinal Tap where Christopher Guess says, "These go up to eleven!"