Ron Tonkin Honda

I went to Ron Tonkin Honda (at 300 SE 122nd) last year to get body repair for my 2017 Honda Fit. While I did realize there was a shortage of used cars I did not realize what a "magic trick" it would be to get the parts needed to repair my car. I made several calls to get information - The folks at Ron Tonkin were incredible. They went above and beyond. My insurance company wanted me to go thru one of their "preferred" auto body repair shops but I chose Ron T. and am very happy I did. So many things happened out of my hands/control...my insurance cancelled my estimate appointment I had waited several weeks for (among other things) - the bottom line is there was a lot to iron out and Ron Tonkin was there for me. They kept the ball rolling and kept in contact with me with many updates throughout the process. They were very professional and yet also very human at the same time - THAT is the best. They kept my stressful situation under control and were wonderful to work with. Dan Kiekenapp (General Manager) even sent me a video of my car as it was on the lift to show work was being done - I cracked up at that. How very thoughtful. It was a long process that many folks were going through and they made it so much better than it could have been. Thank you also to Marcia Seibert for always letting me know I was not forgotten, to Michael Stone and the many other folks who were behind this excellent service. Ron Tonkin made a HUGE difference. Thank you so much !!!! I appreciate you. I have told many folks about your amazing service. Kathy Kalafarski To the Tonkin Team - I apologize for my late review!!