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Ron Tonkin Honda


300 SE 122nd Ave, Portland, OR 97233 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

3 out of 5 starssales Rating
Know thyself...
Written by KVB616 on 05/09/2023

I have to say I was pretty disappointed when I went to Ron Tonkin Honda yesterday. What really amazes me is that I brought my car in cleaner and better looking than most of their used vehicles on the lot, including the vehicle that I test drove. It makes you wonder if they ever heard of wash and wax, or maybe a vacuum cleaner? I guess some of the issues that I have with my experience yesterday, are normal for all dealerships. The salesman tried very hard to railroad me into their financing when I made it clear I had my own financing set up, and was waiting for a phone call. Their appraisal of my car was pathetic, and in my view was clearly an attempt to put me at a disadvantage financially with them. Their appraisal value of my car was easily $1,500 to $2,000 below the Kelley Blue book for my car. I even have all of my scheduled maintenance and routine maintenance invoices! So when I backed out of the deal because I didn't like the way I was being played. The salesman had to bring over his manager who proceeded to criticize me for where I had bought my last three cars! I'm sorry to say, it was just a bad time for me to try and buy a new car. Seeing that it's Mercury retrograde right now, I should have waited! Buy car from Ron Tonkin! I'm not saying don't, just be careful, do your research, know where you stand financially, know the value of your car, and the one you want to buy, because they are not going to do it for you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

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Ron Tonkin Honda on 05/12/2023
Dealer Response
We're sorry to hear that you had a less-than-satisfactory experience at our dealership. We pride ourselves on providing top-quality service to all of our customers, and it sounds like we may have missed the mark with you. We apologize for any miscommunication or inconvenience during your visit. If there is anything we can do to improve your experience in the future or help address any concerns you may have, please don't hesitate to contact us directly. Thank you for sharing your thoughts with us. - Dan Kiekenapp - General Manager - 503-408-4319
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