Beaverton INFINITI
Dealership Sales Review
Bought a Mini Cooper from this dealership. Should have trusted my gut and not bought it. Eddie told me he bought it off the street but then told my husband it was a trade in. It's check engine light was on and they said it was because they had put in a new thermostat and not reset the code. There was also a lightbulb sign on and they said that was because one of the internal colorful LED's was out. They reset the code and we purchased the car. In a few days, the code was back. Took it back to them, they kept it for 3 days. Finally they said they were waiting for a Mini technician to come over (the Mini dealership is next door) and work with them to figure out what was wrong. They claimed the Mini technician told them to clean the oxygen sensor. So they said they fixed it and sent the car back. In 3 more days, the code was back on and driving rough and jerky. The timeline to return the car had now expired. I took it to Mini. Mini said they never went over to Infiniti to work with them on the car and they would never do that. So Beaverton Infiniti LIED! Mini also said the engine oil was very low and dirty and needed to be changed. They sold a car without even changing it's oil!! The lightbulb sign was there because the entire tail light housing had melted internally and the lights and wires needed replacing (the warning light doesn't come on for internal LED lights), and the check engine light was on because the oxygen sensor wires were also melted. So Beaverton Infiniti was just resetting the code each time and pretending they were fixing the issue. They didn't even check the oil and top it off! There was also a crack in the coolant tank! So I ended up paying for over $2000 in repairs on a car they sold me way over the KBB value! I wrote to the owner (David) via the website letting him know that we had been lied to and cheated and heard nothing back. So I'd say, don't buy any car from there people! Horrible experience and no responsibility for the lies!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes