Beaverton INFINITI

Contacted dealership via online reguarding car they had. Confirmed with sales person that car was available and had options that we wanted. Told sales person that we did not need financing that we had cash. He asked how soon we could come in to see the car. I told him because of scheduled appointments it would be 4 days. Also we did not live in the same state so we would be flying in to see and purchase. In the conversation I asked him 3 different times to check on a couple of things on the car and let me know. This was on a Friday afternoon. I did not hear back from him over the weekend so I thought maybe he didn't work the weekend. I did not hear back on Monday so I sent another message asking about the items I had asked him to do. Again no response. The next morning I purchased airline tickets (one way non refundable) and got a cashier's check for the amount of the car plus tax license and fees per the workup previously done on line. The next morning the day we were supposed to fly out still no response. I figured I better try contacting them again before we left. Much to my surprise the car now is no longer for sale. I thought why would they do that without any contact what so ever? I tried contact the dealership sales manager to express my displeasure as to how I was treated. Needless to say no return calls. I then sent him an e-mail explaining what had happened and how upset I was about the non service I had received. I don't know why but I expected some kind of response but 3 dats later nothing. In the car business you only have one thing you are selling and that is service. Every dealer has cars to sell and the only thing you can set yourself apart with is service. DO NOT BUY from this dealership. if you expect ANY kind of service You won't get it.