Lithia Toyota of Klamath Falls
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sales Rating
Don’t bother
Written by 01/06/2022
onI was in the hospital having surgery for an aggressive rare cancer. This dealership did everything to get me the car I wanted. The day my kids picked it up for me we found it rained “inside” the car. I reached out to them on November 9th and to this day they haven’t responded to me. If your car is perfect then you’re golden, but god forbid you have a problem, don’t even think they will be there for you. I had to take my car to another dealership and pay over $1100.00 to get it fixed. We’re 3 months in and Klamath Falls Lithia Toyota still hasn’t bothered to get back to me. Just cut out this dealership and go to anyone other than them
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Lithia Toyota of Klamath Falls on 01/07/2022
Dealer Response
Debbie, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience.
Sincerely,
The Lithia Toyota of Klamath Falls Team
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