Gresham Ford
Dealership Sales Review
Gresham Ford blew me away with their customer service. I was in the market for one of those new hot hatches. The Ford Focus RS. However I was late to the game when it came to ordering one. I must of called at least 7 Ford dealerships. 4 of those 7 laughed in my face and basically said "good luck buddy." 2 of them informed me that they were all allocated for but they could put me on a 16 person wait list. I nearly gave up when I decided to give Gresham Ford a try. When I told them what I was looking forward they said it'd be tough but they'd work on it. About 15 minutes later I got a call back and they found me one! I ordered my RS in March and I picked it up the last week of July. As you can guess those four months I was very excited and the Sales Manager Van Austin very kindly called me with weekly updates. He always made sure I was happy. And when the car arrived Van even came in on his day off so I didn't have to wait another day to get my car. I drove away extremely happy and I'd recommend Gresham Ford to anyone in the market for a vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes