Wilson Motors
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Dealership Service Review
service Rating
Service Dept. First Impression
Written byon 06/29/2018
I brought my new Escape in to Wilson Ford in Corvallis, where I purchased it, for its first oil change and inspection with a 10:00 appointment. At 10:40, I went outside and walked around the service building and saw my car parked. I asked the service dept. why and they said they were behind schedule, but they should get to it soon. Not a good first impression of Wilson’s Service Dept. I may consider taking it to the Albany dealership next time.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No