Kiefer Nissan

I inquired by telephone about the features of a new 2013 Nissan Leaf that this dealership advertised for lease in newspaper. The sales person did not know the answers, asked for my name and number and said she would find out from her sales manager and call me back. Three days later I received a call from another sales person, asking if I was still interested in buying a new 2014 Leaf. I repeated my request for information on the advertised Leaf. She also did not have the information and said she would get it and call me back in 15 minutes. She called about an hour later and supplied all of the information except the requested "drive-away cost" which she did not mention. When I told her that the advertised vehicle, a hard to sell left over, did not have the features I wanted she immediately tried to sell me on a new 2014, making it clear that the advertised, low monthly payment lease of a leftover vehicle lease was bait to draw potential customers into the show room where sales personnel use persuasive skill to sell a higher priced vehicle. I own a 2011 Leaf and know much more than the service manager and service writers do about the Leaf than they do. So I decided to drive 40 miles to Lithia Nissan in Eugene Oregon to have my Leaf serviced because they have the knowledge and capability to service this amazing vehicle as well as effectively market it.