Damerow Ford

We are Ford people and love our Ford products. If we had to deal with Damerow exclusively, we would never own a Ford product again. Their sales process is full of gotcha moments where they promise you one price verbally and put another in the contracts they are trying to get you to sign. If they had not had the only Blue Fusion in town, I'd have just walked out then. But, we stuck through the process and got out mostly whole but it took tons of extra time to keep them to the initial offer that I'd made upon walking in. With the Internet that old sales process of the sales manager and the F&I guy trying to constantly pad the deal ought to be outdated, but not at Damerow. Ford please take note of what Tesla is doing with one price for all. That builds brand loyalty. The days of different price quotes and games at each different dealer are numbered. Manufacturers who catch on will thrive. The Dealer network is not an asset when the games they play are documented. The service department is worse: All Promises, no service, no return calls, and missed dates galore. If you can deal with any other Ford Dealer on the planet than Damerow, I would reccomend it.