Seth Wadley Chrysler Dodge Jeep Ram

I bought a 2014 Ford Explorer from Seth Wadley Dodge. I was pretty happy until I got home and found out I had a MYKEY which limits the functionality of my vehicle. In order to fix the issue a person needs two keys, problem is I only have one. I called my salesperson Andrew and thought I could get help, He informed me that the previous owner only had the one key and that I would have to buy another key. He said he would send me to service department and get me a real good price, This price turned out to be higher than anywhere else I called! I understand buying a key but at retail plus some? come on guys if you cared about me don't you think you could have waived the reprogramming fee? If this is the customer service a person can expect after the sell, then they must not care about their customers. I will not be coming back and do not recommend anyone buying a car from here unless you want zero help after the sell.