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Bob Howard Chrysler Dodge Jeep Ram

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Bob Howard Chrysler Dodge Jeep Ram
13250 Broadway Ext, Oklahoma City, OK 73114 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
4.1 out of 5 stars (100)
Recommend:
Yes (8) No (2)
Service Rating
4.6 out of 5 stars (241)
Recommend:
Yes (22) No (3)
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Dealership Service Review

3 out of 5 starsservice Rating
Oil change
Written by Tiffany on 04/13/2024
I went in to have an oil changed and tire rotation. They are so worried about changing all the different fluids in my car coating $2100 but couldn’t refill the windshield washer fluid that was empty. What others fluids did they actually check? Did they just tell me what needs to be done or did they actually check it. I don’t think they did. Also my oil change and tire rotation with a discount was a $160. It was $100 just 6 months ago. My husband got his diesel truck done a month ago and was only $100. This is ridiculous. No one can afford this.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Customer Service on 04/15/2024
Dealer Response
Thank you for informing me about your situation. Please know that we are looking into your concerns, Austin our service manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager bbarton@BobHowardAuto.com
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Laura Driscoll on 04/15/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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