Enterprise Car Sales Oklahoma City

I have dealt with rentals for years and love them. Purchased a new car, Eric was great. The car was missing items we requested, plus stuff that was supposed to be included. It was really dirty when we picked up, food and previous owners bank statements and another cars manuals were in the console. Have had over 30 days still no paperwork to get a tag. I have requested contract to be rewritten or to bring vehicle back. Still awaiting communication.