Skip to main content

Bob Moore Subaru


13010 N Kelley, Oklahoma City, OK 73131 (map)
Today 10:00 AM - 6:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Excellent or Poor Condition? Bob Moore doesn't know or care
Written by MartinBenning on 07/29/2014

I recently purchased a used Honda from the Bob Moore Subaru dealership in Edmond, advertised as "Excellent Condition." Before I had put even 2k miles on the vehicle I discovered that the engine was completely worn out and needed to be replaced. The engine did have 103K miles on it, but that is extremely low for a Honda. (if an engine goes out on a Honda at 100k, there has been some serious abuse or neglect) When discussing with the Bob Moore's Sales Manager, he informed me that I had just as much luck buying off of Craigslist as with buying from Bob Moore. Yes, he actually did say that. I guess I was under the assumption that Bob Moore was reputable and wouldn't sell me a car, at full market value, that needed a new engine immediately. I would expect that from a shady used dealer and hence that was the reason I bought from Bob Moore. I trusted that they had a fair idea as to the condition of their vehicles. When I asked the Sales Manager if they checked their cars out before selling he said "we can't stick our heads up in the engine and look at fifteen thousand moving parts". I was so taken aback, I didn't even mention the advent of computer diagnostics. The moral of the story - don't believe that Bob Moore is going to stand behind a vehicle any more than a seller off of Craigslist that you will never see again. They will sell you a vehicle advertised as "excellent Condition" when it is actually in very poor mechanical condition, and then tell you they have no way to tell the difference.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.