Fowler Honda
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Dealership Service Review
service Rating
Avoid this auto shop
Written byon 01/30/2011
updated 08/31/2025
I would strongly urge everyone to avoid using the auto shop at this dealer. I am not highly knowledgeable about cars, but I do not about customer service, and they truly lack the latter. I took my honda to the dealer to correct an issue with the A/C and a vibration in the car. The mechanics their refused to fix the A/C problem despite the car being under warranty and when I raised the issue with them, they basically told me to shut up and leave. I have worked in retail for a long time and no that the way they treated me was entirely unacceptable. If you have a choice for where to take your car for repairs, choose another auto shop.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No