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Regional Hyundai


2380 W Kenosha St, Broken Arrow, OK 74012 (map)
Today 9:00 AM - 7:00 PM
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Yes (13) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
Dealership Lied To Me
Written by Hardesty on 12/22/2019

I bought 3 cars from this location but after this 3rd deal it will be my last. I went in on a 2019 Tuscon and turned out they didn't have it so they flipped me to a 2020. Like an idiot I didn't do my research on the price so I asked for dealer invoice price. I was told I was getting $300 back of invoice price which is a great deal. I was happy and took the deal. In finance they came down a few thousand "more" because I didn't want an extended warranty (which concerned me because where did that mark up come from if I was back of invoice price?) I talked to the salesman a while later and expressed my concern and he told me they took a loss on the deal and I got a great bargain. Well today I look on the internet and the same vehicles are being sold at the same dealership for $18,744. I paid $21,744 before they even added in their fees. That means AFTER they discounted it several more thousands of dollars in finance I was still $3000 over what they asked for on the internet. They blatantly lied to me. I've been in sales for 18 years and never lie to my clients. You may make some extra cash by telling lies and close some more deals but it will tarnish your company's reputation and that's just not worth it. If I'm somehow mistaken I'll gladly take this review down or change it to a proper rating and reword it, but as things stand I highly discourage people from doing business with a company that will lie about pricing to your face; especially a repeat customer that has already bought 2 prior vehicles from them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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