Ferguson Buick GMC
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Dealership Service Review
service Rating
Excellent service
Written byon 03/18/2025
Thank you, Michael Odell, for the amazing service on my Buick Encore GX. You diagnosed my issues with my brake pedal assembly that had broken causing electrical issues. I am amazed at how quickly you were able to get the parts ordered and installed. My Buick is doing great. No more electrical issues! Your service department is very knowledgeable and cares about your customers. I appreciate your honesty and service. I will continue to bring any maintenance and repairs for vehicle to you. You will certainly get recommendations from me for repairs to their vehicles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Phoenix Grant on 03/19/2025
Dealer Response
We're happy you found our staff to be so supportive during your experience here at Jerry Ferguson Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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