Key Chrysler Jeep Dodge Ram
Dealership Sales Review
I started searching a month ago, after a WSJ article praised Chrysler's performance due to their Truck sales. Their promotion stated, lease a new RAM for $300 a month. I was hooked. However all dealers are not created equal. I was in contact with 5 locals and 1 Extreme dealership in Michigan describing the make and model I wanted. All had internet sales programs that promised to be the best and lowest price. Quotes varied ($200) from lowest to highest for a 24 month, zero down lease, with 10K mileage limit. Most wanted me to come to the dealership, I presume to put the pressure on a sale. Since I wanted to complete the entire process on line with full honest disclosure only one dealer was willing to give me the lease quote that I would accept. 20-30 emails with Alexandria T. (internet Sales) was primarily responsible for my commitment to secure the purchase. At first, her dealership did not have the Truck I wanted and we parted ways. Shortly thereafter she contacted me again to let me know she had located a truck that I described with the price I was willing to pay and we confirmed the deal. Alex's part was completed and she then introduced me to Jeff H. so we could complete the documentation process. Jeff was friendly, professional and confidant that he could meet my expectations. I wanted the Truck that day, which gave him little time to prepare and deliver, which he did and I drove home in my new RAM that evening. I highly recommend to anyone looking for a professional and courteous experience buying any of their vehicles to strongly consider Key.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes