Yark Chrysler Dodge Jeep Ram

I had a relatively nice experience at first. I bought a 2017 journey and even added the extended warranty for 6 years. The agent explained everything nice and explained if I wanted to add navigation to my vehicle that it would roughly be 600 or so. I was excited but then when I reached out to the service department they told me it would be more in the range of 2000 dollars. That obviously is a big difference in price and is equivalent to a down payment. They told me instead of adding nav that I could switch out the vehicle I wanted to get nav, however it was not the color I wanted, rather then making it right and adding nav at the 600 dollar price range regardless if it truly is 2000. They should not have claimed something if they were not 100 percent positive on what I could add to my vehicle.. Seems very deceiving because I would have shopped around for one that did have navigation instead of planning on adding navigation to the vehicle you sold me. I was contacted and informed that now they would be able to get it 500 dollars cheaper and that they talked to all managers to ensure they got the best price possible, that still is not even close to what I was originally told...You guys make tons of money from people daily and we are spending thousands of dollars on your expertise, the least you can do is be honest with a mistake and make it right. very unfortunate.