Taylor Kia of Toledo

We recently visited Taylor Kia in Toledo. We were specific about the colors we were looking for in a Kia Sorento. They found one in Kentucky, but told us it would cost $600 - $700 to get the car here. We then found a car through an inventory search in Edmonds. That car was close by in Ann Arbor. The salesman told us that they didn't deal with Ann Arbor Kia. That made no sense at all. Then they told us they had a car exactly like the one we wanted on the truck coming to the dealership. They asked us to come down to the dealership. I confirmed on many occasions that the car that was coming was exactly the one we wanted and they assured me that it was. When we got to the dealership, they tried to sell us another car. When we pressed them about the car on the truck, they said it would not be there until mid July. This was mid April. We started to think that this car did not really exist so we said, we were in no hurry and we could wait till mid July. They then came back and said that this car had a tan interior despite the fact that I had confirmed on many occasions that the interior we wanted was black. By then, we were convinced that they had simply made this car up to get us back into the dealership. They lied to us on many occasions. The salesman insisted that they would not trade cars with Kia of Ann Arbor. They lied about a car coming to the dealership on a truck. This was the worst experience I have ever had as a potential customer. We went to another dealership and bought a GMC terrain. I will never darken Taylor Kia's door again or any of the other Taylor dealerships. If you value your time and your dignity, stay as far away from Taylor Kia as you possibly can.