Classic Buick GMC
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Dealership Service Review
service Rating
Can't diagnose ANYTHING
Written byon 08/27/2021
2014 GMC Sierra 2 years ago problem with truck took months to identify. Warranty work fixed issue.Same problem occurring now. Had car for 3 weeks. Supposedly being driven during that time. Found out that the car hadn't been driven or worked on for the past month. Classic charged $150 for diagnostics. Never diagnosed anything. They stated they had to pay the technician. Picked up the truck - now air condtioning isn't working. IMCOMPETENT
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No