Ken Ganley Ford Norton
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Dealership Service Review
service Rating
GREATEST Dealership
Written byon 07/01/2016
I didn't purchase my Ford at Ganley. That was my first mistake. The second mistake was taking it to that dealer to get fixed. And i didn't even get a loaner car. Ganley gave me a loaner and corrected all the problems ahead of schedule and with open arms. I WILL buy my next car or truck at Ganley Ford in Barberton. Also the service writer, Darrin, was very freindly and attentive to my needs. Paul the service manager took time out of his busy day to talk to me and made sure my van was fixed.5 stars
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes