Ken Ganley Ford Norton

Unfortunately so many dealerships see a female and try to take advantage of her. I went to Ganley Ford for an oil change. When I got there they suggested a whole bunch of other maintenance services including flushing my coolant system. I explained that this had already been done by a friend who had his own repair garage and that he had gone over the car to make sure it would get me through the winter. They called me in and showed me a filthly air filter that supposedly came from by car and wanted to replace it. Since I know my air filter was less that a year old, I knew exactly what they had done. They showed me a filter that they had take from a car that really needed replacement. I told them no & they did try to pressure me but I was firm. Had they continued I might have blurted out exactly what they were doing as I did mention where no one else could here that that that was not my air filter as mine was less that one year old. I got my bill for the oil change (of course their $6.99 oil change did not apply to my car - it came to around $20.00), it had the following recommendations which they went over with me. #1 Brakes (mine were about 1 year old) #2 Tires (I knew they were OK) #3 Windshield Wipers which I did need but could replace myself. Since I hate [violative content deleted], I went to Walmart the next time for my oil change. They give you the measurement of your tires and mine had more than enough tread life. They also replaced my windshield wipers with no charge for labor - only had to buy the wipers at Walmart. I don't mind paying for repairs as long as I know they really need to be done & not made up by the service department. I'm lucky to have a friend who I can trust with my car & as a note of credit to him, he treats everyone with honesty including the stranger that comes in the very 1st time.