Coughlin Kia

I don’t normally write reviews, but my experience with Alec and Coughlin compelled me to write this review. Since my wife and I live in Cincinnati I first contacted Coughlin about their Kia Seltos SX inventory. As you know there are not any in stock anywhere around for than five minutes of hitting the lot. I spoke to Alec on the phone and told him what I was looking for and he found the Kia Seltos that my wife was looking for. I spoke to him on the phone four or five times before even visiting the dealership. Each time Alec was very attentive and personable. I would venture to say the best sales person that I have ever encountered. My wife and I went back and forth on where to buy her Kia but the feeling and service we got from dealing with Alec made us travel the two hours to Lancaster to purchase her Seltos SX. When we arrived at the dealership it was trunk or treat night complete with all sales people dressed up for Halloween, a radio station doing a live broadcast, kids running from desk to desk to claim their candy and even OSU football players for the evening. It was quite the scene. Alec got as much ready for us before we got to the dealership and went over all the festoons benefits of the Seltos with my wife while we were waiting to go into the finance office. Everyone at the dealership was very nice and it has a very family friendly feel. This place is not like any other dealership that we have ever been to before. I just wanted to thank Alec and Coughlin Kia for making our car buying experience memorable and stress free. We will be back for a Telluride or two once the kids are out of college. Thank you, Dave and Deb Roberts