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Coughlin Kia


1475 Mount Vernon Rd, Newark, OH 43055 (map)
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Dealership Sales Review

5 out of 5 starssales Rating
Amazing Customer Service!!
Written by Corrine C on 03/11/2021

We live 2 hours away from this dealership, but found that they had the best prices in the state for the 2021 Kia Sedonas. We figured it would be worth the drive to save a couple grand. Later that day, we drove away in our brand new van shocked at how quick the process was and how well we were treated, from our salesman, Chris, to the finance person, Jamie. Right away I could tell Chris wasn’t your average car salesman. He has an honest and upfront air about him. After I test drove the first van, I just felt something wasn’t quite right about it, and asked to drive another in the same color. I was sure Chris would think I was crazy, but he happily obliged. As I drove the 2nd van, I knew this was it. When we were talking numbers, he always had everything broken down on a printout so that we could see exactly what we were spending and what we were getting for our trade in. Questions were answered honestly and straightforward. Jamie was very kind and honest as well, and told us all about our warranty. When we respectfully declined the extended coverage, we felt no pressure and he was still just as kind. It was one of the best experiences I’ve ever had purchasing a car, and I’d happily drive the 2 hours again. These people really care about being competitive and treating the customers right. Thank you, Chris and Jamie, for making the experience so much better than we ever dreamed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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