Mike Castrucci Chevrolet
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Dealership Service Review
service Rating
Horrible
Written byon 04/15/2014
updated 07/10/2025
I had an issue with warranty work.. I brought it in several times. On two occasions they had me in their waiting area for 4 hours. Each time I had to ask if my truck was ready and each time they said yes it has been for several hours. (My time is valuable) I even left it there for a week. I asked them to check out the front end but all they did was their free alignment.. Needless to say It now has 60,000+ thousand and it still has a problem. I will never buy or be back there again.. By the way this is new Chevy # 5..
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable