Mike Castrucci Chevrolet
Dealership Sales Review
I bought a Chevy suburban about 6 weeks ago. I took it in this past week to a local shop for window tint and a ceramic coating. The shop told me the entire back quarter was BONDO! I called and spoke with the used car manager who was very rude and disrespectful. When I purchased the vehicle I was told it had never been in an accident or ever had any type of body damage. I asked the used car manager how he’d feel if this happened to him or a family member. He said “I wouldn’t care! The damage hasn’t been reported. I’d wait and trade it in or sell it. No one would know.” It’s just complete shady practices. I’ve put a call into people higher than the used car manager to make this situation right. Maybe this is what they’ve had to start doing because of the chip/stock shortage? Either way I’ll update my review if they ever reach out or make this better! If you’ve had a similar experience with this dealer let me know!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes