Jeff Wyler Nissan Fairfield

We were lied to and ghosted after a $23 suv purchase. The sales person Tony Wallace told us that our interest rate and monthly payment which was way different than what the fine print said. When we got it home the car was not cleaned out and had used tissues and sucker in the back! which is a covid-19 risk. The liftgate will not open all the way and the radio and clock keeps resetting it'self because there is no SD card in that should have been in it. We have reached out every day since date of purchase 8/15/2020 and noone will return our calls or text messages even though prior to purchase they were blowing us up. The service dept got in touch with Tony about our sd card and he said they wont cover that either. He is obviously available but wont return our calls. It has been 5 days, no excuses to justify this. We have been ghosted after a $23k purchase! I highly suggest never doing business with Jeff wyler in fairfield. Furthermore I would be very careful going there right now as no one is properly wearing their face masks. We filed a BBB complaint and while doing so saw that the have an F rating which after our experience I am not surprised. If they take this suv back I will be happy to recant my reviews that I am making online everywhere that I can in hopes to save other people from the headache and unfair ghosting that we have recieved. I always like to be fair so I will say that Chris in the service department was very nice and helpful. Thank you