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White Allen Volkswagen


6840 Springboro Pike, Dayton, OH 45449 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
Bad Business
Written by audi_driver on 06/02/2015

I have been a customer of White Allen over 10 years now. I have owned several VW's and Audi's both. I have known many people who have been employed by White Allen over the years. I bought a new GLI from them in December of 2013, a 2014 model. I have had nothing but problems from this car from literally the 2nd week of having the car. This would be the 4th car I have purchased from White Allen alone. Over the years I have seen some degradation in quality of service, but now it seems much more prevalent. I literally would not recommend this dealer to anyone. My car is not even a year and half old, and they are now refusing to touch my car. I was told to take my car elsewhere. I still have people I know who work within this organization who have revealed to me some of the outright absurd things that have recently been happening at this dealership. I have attempted to sort through things, keeping my cool. Though I have to say, that I am thoroughly disappointed with the level of service ...

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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