Germain Volkswagen of Columbus

Ian was respectful and knows how to read the customer. He asked the right questions to allow us to investigate the different Tiguan trims without taking us directly to the most-expensive. Despite his being a car salesman, he didn’t come across right away as trying to “work an angle” (even though he did talk me into a Tech Shield which was essentially just a large screen protector for $199.) It was quite cold that day, and I was tired from the recent holiday, so I forgot to check it out before I signed the paperwork. My bad. All in all, I am pleased with the 0% apr. If you’re looking for a good salesperson experience while overpaying as is the usual for new car purchases, Ian Napier is your man. At least you’ll have a polite man who doesn’t come off as arrogant and doesn’t act like he’s doing you a favor.