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Germain Nissan of Columbus


4300 Morse Rd, Columbus, OH 43230 (map)
Today 8:00 AM - 5:00 PM
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Yes (2) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Rude and Uncooperative Sales Manager
Written by Ashan Kharzai on 06/05/2021

The sales manager, Joshua Guthmann, was extremely rude and uncooperative with us. We were looking to lease a car and just see the offers for a Sentra, and Joshua kept insisting to test drive the car, which is normal. We did not want to test drive the car at that moment (yes, we obviously would test drive the car if we saw a good offer to continue with a possible purchase) but he did not want to tell us any lease specials or talk numbers until we test drove the car for whatever reason. I told him him multiple times we did not want to test drive the car and we just wanted to see some offers, but he was clearly speaking irrationally and not thinking about our business. Please explain to me why a sales manager is forcing us on a test drive or we are not able to talk business. And by the way, Germain Mazda and Lexus, never gave us problems giving us lease estimates before even mentioning a test drive.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Germain Nissan on 06/18/2021
Dealer Response
Hi Ashan, thank you for taking the time to share about your recent experience at our dealership. We're sorry it didn't live up to the standard we set at Germain Nissan. Please give us a call at 614-454-4988 so that we can determine how to provide you with a 5-star experience in the future. Sincerely, Joe Evener General Manager Germain Nissan
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