Germain Nissan of Columbus
Dealership Sales Review
The sales manager, Joshua Guthmann, was extremely rude and uncooperative with us. We were looking to lease a car and just see the offers for a Sentra, and Joshua kept insisting to test drive the car, which is normal. We did not want to test drive the car at that moment (yes, we obviously would test drive the car if we saw a good offer to continue with a possible purchase) but he did not want to tell us any lease specials or talk numbers until we test drove the car for whatever reason. I told him him multiple times we did not want to test drive the car and we just wanted to see some offers, but he was clearly speaking irrationally and not thinking about our business. Please explain to me why a sales manager is forcing us on a test drive or we are not able to talk business. And by the way, Germain Mazda and Lexus, never gave us problems giving us lease estimates before even mentioning a test drive.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No