Performance Lexus

Just walked in casually one Saturday morning without an appointment. Was greeted immediately. Began talking with a salesman (Austin) within minutes. The process was painless and enjoyable. The staff was very friendly. Multiple managers (Ralph and Tony) came over to introduce themselves. We were offered waters, etc. New to the brand. Have made a career working for a rival luxury German automobile company… Was absolutely blown away by the experience! Dealership is impressive. Modern. Clean. Lots of amenities. Was given a tour. Everything was explained clearly and with tremendous patience. Never felt rushed. There was no haggling. No price markup. Refreshingly transparent. Given the current market climate, I was not expecting to have a car for maybe a month or two. Salesman followed up with me the next few days. By that following Saturday morning our car was ready! Again, everything went smoothly. Jeff in finance was great to work with. He took the time to secure the best rate. There was many services offered but wasn’t pressured into buying more. Ralph came out to make sure everything was satisfactory and thank us for our business. Carson and Geoffrey helped my wife learn how to use all of the technology on the car. It didn’t take very long at all. They were very efficient, professional, and considerate. Car even came with a few goodies like an umbrella, bag, key chain, even Lexus Chapstick! Ha. (Thanks Krista!) Already feel like I have made new friends there. So far it looks like they have secured long time returning customers! Highly recommend buying here. Have bought many cars from the Kings Auto Mall’s various dealerships over the years. Performance Lexus was hands down the best buying experience of my life.