Enterprise Car Sales Bedford

Last year we bought a car and it was great. Paid cash in and out (Bata Boom Bata Bing). And I have told hundreds of people at work (I manage an auto repair shop) it's a great place to buy a car and have my own little spiel that is in depth. This year tried to buy a second car under different circumstances and they totally waisted my time for a week. People never call back,I try and call them and they are off that day or doing marketing. Apparently they like EASY sales and if there are any hurdles they think it's a waste of time for them. I'm feeling maybe all those people I talked to I might have mislead unintentional. Referring anyone the next time won't be in the same direction it seems.