Ken Ganley Chrysler Dodge Jeep Ram of Aurora

We purchased a 2012 VW Jetta and our salesman assured us the vehicle had received it's 40k mile service. This was a blatant lie. The service was not performed, the car did have an oil change with the WRONG oil, and the brakes did not meet state inspection requirements. We finally got them to fix the brakes, but we never apologized to for being treated so poorly or for the $493.50 we had to pay to have the vehicle properly serviced. While the car was on their lot waiting to be repaired, it was left unlocked and unsecured. They will say anything to get you to buy a car, and then do absolutely nothing to stand behind it!