AutoNation Ford Amherst

Everytime we take our vehicle in to be serviced we always have issues and then feel like we're being blamed for their mistakes on our vehicle. There are 2 different discrepancies between the serviced department and us the owners. We do not feel comfortable enough to return to this place of business once we get our vehicle back for good. I will say that some of the issues were taken care of after mentioning our concerns. This has been an on going issue with the same service department and being verbally attacked by a family member of the dealership since we bought our 1st car from from. I will say that Jessica had our best interest, the entire time she was managing the oversee of our vehicle. She answered all of our concerns and even when we were a bit overwhelmed with the details at times, she didn't give into our frustration and treated us very well. She went above and beyond for us and rod helped fix the concerns we had as well.