Great Lakes Honda
Dealership Sales Review
I purchased a used van from this dealership. After picking it up I noticed that the detail was poorly done. I found a candy bar wrapper in the door, hair on the backseat, and what looked to be like sand in the middle console (among other things). I called my salesman and he quickly took care of it. He got me scheduled for a full detail, even giving me a car for the day. I picked it up and sadly found the same wrapper in the door, the cup holders in back still having gunk in the bottom, and even a gameboard piece under the seat from the previous owner. I attempting multiple times to reach a manager, but no one returned my call. If this would have been properly fixed I would gladly be returning. But this is among the worst customer service I have experienced.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes