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Great Lakes Honda


43 Pruitt Blvd, Akron, OH 44310 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating

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Dealership Sales Review

1 out of 5 starssales Rating
Worst customer service on used vehicle!
Written by Nichole on 08/16/2018

I purchased a used van from this dealership. After picking it up I noticed that the detail was poorly done. I found a candy bar wrapper in the door, hair on the backseat, and what looked to be like sand in the middle console (among other things). I called my salesman and he quickly took care of it. He got me scheduled for a full detail, even giving me a car for the day. I picked it up and sadly found the same wrapper in the door, the cup holders in back still having gunk in the bottom, and even a gameboard piece under the seat from the previous owner. I attempting multiple times to reach a manager, but no one returned my call. If this would have been properly fixed I would gladly be returning. But this is among the worst customer service I have experienced.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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