Skip to main content

Paramount Ford


101 Malcolm Blvd, Valdese, NC 28690 (map)
Today 8:30 AM - 6:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
No Customer Service
Written by Terri on 12/05/2018

I went to purchase my truck here on the 4th of Dec. My sales person would not fight for anything I requested. The loan person was awesome since I had already been approved for a loan through my CU, he tried to beat their rate and did so. Tuesday the 4th they allowed me to drive it home and come back next day after they had gotten a better rate. Well that evening I had gotten in the truck to drive back home to Leicester. When on highway I realized they had given me this truck with an 1/8th of a tank of gas. So had to stop and fill it up. When I returned on the 5th I told the finance guy about this and he called my sales guy up to go fill up. Which he did do that. I really needed nerf bars because it really is uncomfortable climbing into my truck, but he wouldn't budge on trying to get them. I almost walked out due to this fact. Then after all papers signed he didn't even walk out to truck with me and show me all the dash stuff which is a lot. So I will be reading the book on it if there is one. So would I recommend Paramount Ford yes as long as the sales person I dealt with doesn't do your next sale. He left his desk numerous times dealing with other stuff when I should have been the priority since I was the customer purchasing the vehicle. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
dealerreply on 12/10/2018
Dealer Response
I appreciate you reaching out to us with your concerns. Please know they are taken very seriously by myself and the team here at Paramount Ford Hyundai of Valdese. We are always striving to improve and give our customers top notch customer service. I would invite you to please contact me at your earliest convenience so I can not only learn more, but, if possible, resolve your situation with you. I hope to hear from you soon. Best, Russell Childers | Sales Manager | rchilders@paramountauto.com
Report