Volvo Cars Winston Salem

My wife and I have been here four times in the past, and still haven't test driven any of the cars we went to see; the most recent was Saturday around 9:30 - 10:00 am went to see a Mercedes; I saw an older gentleman point and send out a young man who came out and his first words "I don't know if anyone told you guys or not but we're by appointment only" We said we didn't know, he looked at the car? And said are you looking at this car; My wife answered, "Yes," and he asked, and do you want to test drive it? My Wife answered "Yes" Well, our next appointment is at 2:45 pm, and he gave us his card. I wanted to get the car for my wife, but he never asked where we were from, how far we drove, or anything. She had no interest after being treated that way repeatedly at this Car Dealer, I told her sometimes we know we have to swallow our pride and overlook the way we have been treated if she wanted the car, but she said she just preferred not to give them our money to pay them to treat us like that. And how were we to know it's by appointment only? I didn't see that information on Edmunds when I saw the advertisement, but we saw the ad earlier in the week and didn't have a chance until Saturday to go view the car.