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Dealership Sales Review
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Sold Wrecked Vehicle as CPO
Written by 03/29/2023
onBUYER BEWARE—this dealership sold me a Grand Cherokee with concealed FRAME DAMAGE under the guise of a Certified Pre-Owned vehicle on 02/22. This was confirmed to me by none other than their OWN body shop. Took a week for the owner to agree that my money was to be refunded (03/10). Sales manager had to cut the check, who gave me the run around for a week, then quit/was fired (?). On 03/24, I am told that now, the owner has to write the check, but he is out of town. Today, 03/28, he wants to “meet” with me. About what? There is nothing to discuss. They promised a refund.
I would take your business elsewhere. They owe me $38,000 for a vehicle I have not possession of since 03/03. I am 24 and this was my first car buying experience. Now, I’ve got two car loans and a weight on my shoulders. What I don’t have is the $13,000 cash I used for a down payment.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes