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Westgate Chrysler Jeep Dodge Ram


6421 Old Westgate Rd, Raleigh, NC 27617 (map)
Today 12:00 PM - 6:00 PM
Sales Rating
Recommend:
Yes (9) No (7)
Service Rating
Recommend:
Yes (2) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Inmates running the show.
Written by Liedto1 on 10/17/2021
I bought a vehicle from the dealer. I purchased the extended warranty and GAP insurance at the time. 5 months later I am ready to change careers and need to sell the vehicle. I have tried to cancel the warranty and insurance. It can only be done throught the dealer. I have called, left messages for 5 straight days. They receptionist recognizes my phone number as I'm sure the finance department also does. One time I gave a fake name and my call was then answered by a man in finance. He picked up the phone and said " I don't give [non-permissible content removed], I'm not calling him" Then he hung up. He wanted me to know that he was in charge and he was not going to call me or cancel the policies. I hope the owner reads this and immediately fires the man who is running the finance dept. I don't expect much from the general manager to correct this behavior, He obviously has let the employees take over the owners business.
  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No

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