CarMax Raleigh

Bought a used Toyota Camry with about 100,000 miles for around $10,600 plus fees and taxes. We tried to be very thorough in looking up all the car information and researching before hand. After buying the car we took it directly to a mechanic to do an examination of the car and found out that the front breaks were at 8%. CarMax refused to fix the breaks saying the brakes were within their standards, but not disputing the 8% figure. CarMax passes any car brakes that would pass state inspection, meaning that if the car has any breaking ability at all they clear it. New breaks run about $375 at our mechanic and he said the car would need them within a few months, maybe less. CarMax refused to either do the service or refund us anything even though we called back on the day of the purchase and brought the car into the center to be looked at three days later. The car also had a broken tire sensor. Overall the service was terrible. Each step of the process took hours. We were there 3 different days for a total of almost 10 hours. We worked with Diabel (our salesman), T'ume (the manager), and Nick (the mechanic). We also worked with a half dozen other employees who probably aren't responsible for the scam, but that's how many people it takes CarMax to sell you a car and refuse to fix it. They all gave us the same run around with delaying tactics and bs about how the car brakes "met their standards." Most disturbingly of all they seemed familiar with this issue. I think CarMax regularly sells cars with bad brakes due to extremely low brake standards and then refuses people refunds or maintenance. DO NOT BUY A CAR WITHOUT CHECKING THE BRAKE PADS! Crawl under the car if you have to, but don't trust them. If you do try to return the car, within the 5-day return period, they will give you the run around about every little thing (a full tank of gas, any miles driven, the keys, etc. ). It will take hours and they will make it as difficult as possible to try and prevent you from returning the car. I recommend finding a different dealer!