Paramount Volkswagen of Hickory
Dealership Sales Review
For the past 8 weeks, I have been agonizing over purchasing a new vehichle. My interests were in the VW family and or Toyota Camry. I kept leaning toward VW but found that my local dealer (Keffer) was not very receptive and absolutely did not provide 'good' customer service. I visited the dealer several times and gave them several opportunities to no avail. (the finance end was the pain) I had emailed Josh from Paramount a few weeks earlier and was immediately given an excellent out the door quote on a vehicle that had my interest. Although he gave me an excellent quote, I still did not make the drive to Hickory. Several weeks later after exhausting research and visits to several Charlotte dealers, I again looked online at Paramount and saw several cars that I was interested in. Josh immediately responded to my email and called me to give me an excellent incentive to come in. I chose to go this time and am so glad that I did! He was very patient with me as I chosewhich car I liked and upon selection, the finance end was pain-free! They gave me an excellent deal and even threw in window tint! Everyone there was efficient and so nice to talk to. We even talked to the service manager about VW servicing and felt reassured that we were getting the best car for me. I would highly recommend the sales department at Paramount VW!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes