Paramount Volkswagen of Hickory
Dealership Sales Review
I want to share good news first because it is rare to be able to read or report good news about much anymore, especially about cars. And to share it on Edmunds.com because I relied on comments there to make my recent purchase. When I decided to look for a new car after 11 years and 190,000 miles on my current, trusted car, I needed good information, a good driving experience and a dealer to help me reach my goal of buying another great car for the next 10 years. I made a list of the 9 best fuel consumption cars, then test drove them at different dealers. I even drove the same model car at different dealerships to find the best deal and a dealership that I trusted to return to for maintenance and service. The test drives were the easier part of this process and the best car for me defined itself. I easily chose the VW Jetta TDI, 6 speed manual transmission. The dealer experience was less fun, actually better defined as dreadful: Pressure, way too many sales people coming into the sale to add more pressure; Haggling that was irritating at best and insinuated that I am a very unsavvy buyer; A touch of chauvinism as I am a female buyer; Sales people that dont know basics about their products. Until I went to Paramount VW in Hickory, NC. As a woman, I sensed a peacefulness just walking into the Paramount dealership. I met my salesman, Josh, and explained my search process to him, as I did with every salesman I encountered. He was friendly and respectful. The test drive experience was defining on my decision to buy a Jetta TDI. Josh knew his cars and he was tuned in to my wants in a car and driving experience. We returned to the showroom and quickly talked price. Josh introduced me to his manager and within a few moments, I was presented with a price for the car! No pressure, no haggling!. It was the best sales experience and the best price I encountered. I told Josh I would return the next day with my husband, which I did, and found the price even better. I bought the car and went home a very happy customer. As a woman and as a buyer, I highly recommend Paramount VW to everyone looking for a great product and a dealership that serves with integrity, professionalism and trustworthiness.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes